The Hidden Cost of Inaccuracy

Why lease & rent roll discrepancies are multifamily’s next big risk

Summary

Lease and rent roll discrepancies are quietly eroding profitability across the multifamily industry. According to a national survey conducted by CRETI, 60% of property operators reported encountering financial discrepancies on a monthly basis, while 40% reported them quarterly. What appears to be a routine clerical error is, in fact, a structural flaw in the management, verification, and communication of financial data between systems. The operational fallout is significant: lost revenue, tenant dissatisfaction, audit risk, and compliance exposure. As other domains of property management become increasingly automated, financial operations remain largely manual, dependent on spreadsheets, siloed data, and reactive oversight. The solution? Al-powered lease audit and reconciliation platforms that can flag inconsistencies in real time and learn to prevent them altogether. Leaders who embrace automation in financial accuracy will not only reduce risk, but they will also create a defensible edge in NOI performance, investor trust, and compliance readiness.